Rooterman of Muncie is the best if you are having plumbing issues. Hands down best in the business in my opinion. From the start Lindsey handled the claim and the appointment for us. She was professional and very pleasant to deal with. We had to have our sewer pipe outside replaced and boy they did their job. This company is efficient, on time, very customer friendly and told us upfront about the job. There were no hidden surprises when the job was completed. Big thanks to Nate and Jakob for an outstanding job. 5 Stars indeed!!! Would highly recommend them.
It's refreshing when people do what they say they're going to do. When Rooterman says they stand by their work, they mean it, and I've seen them do it. When my new drains needed a second look, Rooterman was on my doorstep within 24 hrs, found and fixed the problem, which was covered by the warranty. Rooterman, all day long!
They actually work on what their website says they do unlike other plumbing contractors in Muncie. They came out fast. Got the plans for my septic. Took care of business. I really appreciate that in a company in a time when so many companies don't even return a call.
Awesome customer service! ran into an issue with my drainage system, Rick want above and beyond to explain me all possibilities it might be, and what's the best fix would be. Would definitely recommend them for all your plumbing/drainage needs if you want to get ultimate service! Thank you.
Rooter Man worked my job into their busy schedule and got our main sewage line flowing again. The technician was friendly, knowledgeable and efficient. As he scoped the line, he let me watch and explained what he was seeing. I appreciated the prompt attantion to my need, the clear communication, and the price!
BEST plumbers ever!! Thank you so much, guys! I had no water and it was due to the issue in my sewer line. They sent me 2 plumbers and they came on time on the scheduled date. They came in and were able to find the issue within 15 mins! They noticed the issue and were able to fix it and now my water is running! Prior to calling them - I had another plumber come in and charge me for his work without even fixing the problem. But they're knowledgeable and honest! They were awesome!
We will never use another company other than these guys. We are impressed with how they made everything so easy for us. Their communication is the best around. They even have a customer portal to where you can view all documents. It’s so nice receiving a picture and name through email and text before coming out to your home. Without a doubt the best around! Scott was our technician and did a fantastic job!
Very fast to respond. I called near closing time. They were at my house first thing in the morning very thorough. The plumber called me from the site to let me know the problem. Since this ended up being a city problem, no charge they sent me the pictures and their notes to show to the city. Highly recommend does plumbing service. There are not enough good things to say about them.
Service was great and preformed within the time they said that they would be there. Even at 2 Deg above 0 the Tec (Steven Shepherd) took his time to make sure everything was done properly, and to make sure that the problem shouldn't reoccur. would highly recommend this company for their work.
A leaking hose bid is no joke. Water damage to siding, insulation, and interior components can occur in a short space of time. So I called these guys. Dustin and Trevor were here bright and early, found the split copper tube, did the replacement....and about 90 or so minutes. Excellent service, super techs, and the cost was very much in line with the work. I wish I could have left them a tip! HIGHLY Recommended!
I am well pleased with the service I received from Nate, Lindsey, and Charles. Lindsey worked quickly to get a technician to my property, to check what was going on. Nate was very knowledgeable, diagnosed the problem quickly as well. The actual work was scheduled for the following morning. Nate and Charles arrived on time, began work immediately, they were both kind, polite, and efficient. I would recommend them for any plumbing issues. I will be contacting them with any issues I have in the future. Thank you Lindsey, Nate, and Charles.
My well pump went out, not a fun experience. If anything was to go wrong with an installation it happened here....never ending saga. Could not tell you how many trips they had to make or how many issues they had to deal with. However, this company was GREAT. Their focus was customer satisfaction, and I am extremely satisfied! Do not hesitate to contact them
I Highly recommend Rooterman of Muncie for any plumbing issue. They went above and beyond with my water heater, and truely cared about the situation, This is from the customer service of helping me get financed by Lindsey to the drive to the root cause of the issue by the technician Brad. My family and I greatly appreciate your teams support during this issue. Thank you again.
I had an outstanding experience with Rooterman. They did a great job from start to finish. I really appreciated that they took the time to perform thorough water tests to accurately diagnose my home's needs. Based on those results, they installed a whole-house Sterling Oxy filter system, and the difference in water quality is incredible. The system is high-quality and very effective at reducing iron and eliminating odors without the need for chemicals. The technicians were professional, efficient, and left everything clean. Highly recommend them for anyone looking for reliable water filtration solutions
My service techdid an awesome job, very informative, most of their technicians are veterans. I super duper, highly recommend them. I am very impressed and he had my situation resolved within the hour. The sink would take forever to drain. And now it only takes seconds And They worked with my schedule. They are based in Muncie, and I'm telling you, I cannot say enough positive stuff about these guys. Thanks again guys.